Overview
Vivfy is a healthcare app designed to help patients consistently track symptoms and share accurate health data with their doctors. The app enables ongoing communication between patients and healthcare providers, allowing doctors to review symptom history at any time and send messages or alerts when needed. In summer 2025, I was brought on as a design consultant to lead a full redesign of the app.
Challenge
While Vivfy had a strong core concept, the existing user experience made symptom tracking feel confusing and time-consuming. Patients struggled with unclear flows, visual inconsistency, and a lack of guidance, which reduced long-term engagement. Doctors also needed cleaner, more structured data to quickly understand patient conditions. The product required a complete UX overhaul to improve clarity, usability, and trust — without disrupting ongoing development.
Solution
I led a full UX and UI redesign focused on simplicity, accessibility, and visual clarity, while ensuring all designs were feasible for the existing development team.
Key improvements included:
• Redesigned end-to-end user flows for symptom tracking and communication
• Clearer information hierarchy to reduce cognitive load for patients
• A cohesive color palette designed for accessibility and medical context
• Introduction of consistent iconography to improve scannability and navigation
• A refined UI system that elevated the overall look and feel while remaining practical to build
My Role & Contributions
As the sole designer on the project, I owned the entire design process from strategy to execution. My responsibilities included:
• Redesigning all major user flows across the app
• Creating color palettes and visual guidelines aligned with healthcare accessibility standards
• Designing and implementing icon systems and UI components
• Improving overall UX while significantly elevating the UI quality
• Running user testing sessions to validate design decisions
• Iterating continuously based on feedback from users, developers, and the product owner
• Collaborating closely with developers to ensure designs were realistic and implementation-ready
Outcome
Vivfy is currently an ongoing project, with the redesigned experience actively shaping development decisions. The new UX has improved clarity, usability, and confidence for both patients and doctors, while the updated UI provides a more modern, trustworthy feel appropriate for a healthcare product.
Through multiple rounds of user testing and iteration, the redesign continues to evolve, ensuring the app meets real user needs while remaining scalable as development progresses.